(Answer) (Category) 1st Class GradeBook Support : (Category) Downloading / Installing :
Installation fails to work properly. What should I do?
This problem is caused by previous program you have installed not cleaning
up after itself properly.  A file called setup1.exe usually found in the 
c:\windows folder needs to be deleted.  The easiest way to do this is as follows:

2) Carefully type in "setup1.exe" (without the quotes).
3) Make sure the "look in" is on the same drive you have windows installed
on.  Usually c: drive.
4) It should find setup1.exe in the windows folder.  Use the RIGHT mouse
button to click on the file.  This will bring up a floating menu from which
you should choose the DELETE menu option.
5)  Now try to install again.
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