(Answer) (Category) 1st Class GradeBook Support : (Category) Registration / Unlock Keys :
When I try go get an unlock key it just says "Your unlock key is: " and no unlock key is given. What should I do?
This is caused by an error in the registration code you typed in. Go back into the gradebook, exit from the registration screen, and then go back in to the registration screen. A new registration code will be generated. Use that registration code and try to get your unlock key again. Also send an email to support indicating that you need your registration code count reset. If you are unable to get the unlock key you can also send along your registration code and we will reply with an unlock key. Put an asterisk in the subject line for priority service.
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