(Answer) (Category) 1st Class GradeBook Support : (Category) Troubleshooting - Reports / Printing :
I am having printing problems. What should I do?
Please download and install the latest version of 1st Class GradeBook. 
If you already have the latest version then re-install it.

Please try the following:

1) Click on Start - Settings - Printers
2) Right mouse click on the printer driver that is not working and 
choose Properties
3) Click on the Details tab
4) Click on the Spool Settings button
5) Change the Spool Data Format to "Raw"

Now re-start your computer and try printing. If it does not work 
then proceed with the next set of steps:

1) Remove the printer driver (including any supporting files - you 
may be prompted to keep or delete files. Choose delete.)
2) Now re-install the printer drivers. (You may want your 
network/system administrator to assist in this step). 
** HP Printer note: HP printers are usually capable of printing 
in either Postscript or PCL. Try using the opposite driver to the 
one you are currently using.

Reboot and test printing. If it still does not work then contact 
the manufacturer of the printer and obtain the latest drivers 
(often their web site will have these). Repeat the last two steps.

Reboot & test.

If it still doesn't work re-install windows.
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