(Answer) (Category) 1st Class GradeBook Support : (Category) Troubleshooting - GradeBook Won't Start/Run Properly :
I get a general protection error / VBRUN300.DLL error, What do I do?
If you receive the following error:
"1STCLASS caused a General Protection Fault in module VBRUN300.DLL at 0063:01A. Choose Close. 1STCLASS will close"

Please back up all your grades to disk and then delete the c:\1STCLASS folder and then reinstall. You will loose your settings (eg. Name, Password etc.) but these can easily be entered again.
VBRUN300.DLL is the run-time DLL that must be found on your system for any Visual Basic 3.0 program to run, 1st Class Gradebook needs Visual Basic to run. Normally you find this DLL in your Windows/System directory.

If you are on a network and your users get this error you will need to copy the VBRUN300.DLL from your server to your Windows/System directory.

 

support@1st-class-software.com
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